How to deposit USD via Wire Bank Transfer?
To make a deposit through Wire Bank Transfer, use the personalised account and routing number provided after you successfully set up your USD Account. You must initiate the transfer from your own bank account in your banking app or banking portal.
1. To find your personal bank transfer details, go to Deposit > Wire Bank Transfer |
2. In your online bank app or portal, make a Wire transfer from your bank account to your personal OG bank transfer details account.
We will notify you once your USD Wire Bank Transfer has been successfully deposited. |
What are the deposit limits and fees?
Minimum Transfer | $1000 per transaction |
Maximum Limit - Daily* | $1,000,000 or 5 times per day |
Maximum Limit - Monthly* | $10,000,000 or 30 times per month |
USD Account Balance Max Limit* | USD 10,000,000 |
Fee | OG does not charge a fee for this service. Your bank may charge a separate fee. Please check with your financial institution prior to initiating a transfer. |
*The daily calendar limits reset at 00:00 GMT. Monthly and Yearly calendar limits reset on the first of each month/1st of January.
Troubleshooting
Why was my deposit not accepted?
There are a few things to know before making a bank transfer to your OG USD Account:
Your Named Account: We only accept transfers from bank accounts opened under your own name. 3rd party transfers will not be accepted (e.g. payments from your friends or family, customers, salary transferred by your employer, etc.).
We do not accept USD transfers via 3rd party payments processing companies (e.g. Western Union, Paypal, Wise), or crypto exchanges. Deposits must be initiated directly from your bank account.
Only domestic USD transfers via Wire/Fedwire will be accepted. USD transfers initiated by other methods may not be successful, and substantial fees for international transfers may be imposed on your funds.
Common Issues
The most common reasons your bank transfer is on hold or is unsuccessful are:
The name on the bank account you transferred from does not match the name you used to register on OG.
Your transferred funds came from a joint account.
Your transferred funds came from a payments processing company (e.g. Western Union, Paypal, Wise, etc.) or from an unsupported institution such as a crypto exchange.
Your transferred funds were not USD via Wire/Fedwire
When contacting our support, please be ready to provide us with supporting documents (e.g. a bank statement) showing your full name, the bank account you made the transfer from, and ideally the transaction itself.