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What documents are accepted as proof of address?

Information on proof of address verification process

To complete your proof of address verification, submit a valid government-issued ID or one of these documents issued within the last 6 months:

  • Utility bill: Water, electricity, gas, etc.

  • Government letter: Official agency correspondence

  • Financial statement: Bank or authorized insurer document

For faster verification, keep these guidelines in mind:

  • Capture the full document with all four corners — partial scans will be rejected

  • Use portrait mode, not landscape

  • Avoid blur or glare so all text is legible

  • Keep the page unchanged, except to mask account numbers

Important Note:

  • OG.com only uses your submitted data for address verification as required by applicable laws and regulations.

If you encounter any difficulties, please reach out to us at chat.og.com.

This document is a translation of its English version. In case of conflict, the English version shall prevail.

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