OG users can withdraw USD using ACH. You first need to ensure you have a linked bank account to withdraw USD.
How to link a bank account(s)?
You will first have to link your bank account using Plaid, before being able to make a withdrawal. Plaid is an easy and secure way to link your bank account to OG.
You can follow the simple steps below to link a bank account using Plaid.
1. In the Portfolio screen, click on Withdraw |
2. If you do not have any bank account linked, click on “Add bank account” |
3. You will be taken to the Plaid account liking flow
Select your bank and you will be taken to your banking portal to securely login
Please note that your bank account name must be the same as the name that’s associated with your OG account. |
4. Once logged in you will be prompted to authorize connecting your account to OG |
5. Once completed you will be returned to the OG app and be able to see your bank account linked successfully. You may link up to 5 bank accounts.
You may now proceed to make a withdrawal request |
How to make a withdrawal request via ACH?
1. In the Portfolio screen, click on Withdraw. |
2. Input the withdrawal amount and select the bank account that you are withdrawing the funds to. |
3. Review and confirm the withdrawal request. |
What are the withdrawal limits and fees?
Minimum Transfer | $100 per transaction |
Maximum Limit - Daily* | $100,000 USD or 5 times per day |
Maximum Limit - Monthly* | $500,000 or 30 times per month |
Fee | A $1.99 withdrawal fee is charged |
Troubleshooting
Why has my request to link my bank account been declined?
Please make sure your bank account name is the same as the name that appears on your OG KYC documents, which you submitted when registering your account.
Why can’t I link more bank accounts?
You can have a maximum of 5 accounts saved. To add a new one please delete one of your existing linked bank accounts.
Why is Relinking not working for me?
If you have trouble with the Relink button, it might be because you are selecting a different account compared to the original one.
If you continue to have issues with Relinking, you can use the Edit button to delete previously linked bank accounts that have expired and are unable to relink. Then you can use the Add Bank Account button to add a new bank account. You can have a maximum of 5 accounts linked.