(This article is applicable to U.S. New York)
How to deposit using a debit card
1. Go to the Deposit screen and click Debit Card
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2. Enter your card details. We accept Visa Debit, Mastercard Debit / Maestro.
You can add up to five debit cards.
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3. Enter the amount you want to deposit
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4. Review and confirm your deposit
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5. Enter your CVV to complete the transaction
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How to trade using Apple Pay or Google Pay
1. Go to the Deposit screen and click Apple Pay / Google Pay
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2. Enter the amount you want to deposit.
Click Deposit when you're ready.
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3. Review and confirm your deposit
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What are the deposit limits?
Minimum Deposit Amount | $0.01 per transaction |
Maximum Deposit Amount | $50,000.00 per transaction |
Monthly Deposit Limit | N/A |
What are the deposit fees?
Payment Method | Fee |
Debit Card* | 0.00% |
Apple Pay / Google Pay | 0.00% |
*Your card issuer may impose additional fees on top of the fee charged by OG. Contact your issuing bank for more information.
Why is my bank charging me another fee for using my debit card?
Some financial institutions may charge a fee for debit card transactions. Please contact your issuing bank for more information.
Why did my transaction fail?
Some common reasons for transaction failure are as follows:
The transaction was not completed in time.
The financial institution that issued your card may have certain risk policies that restrict the use of your card. In such cases, please contact your card issuer for assistance.
Using a credit card via Apple Pay or Google Pay.
How do I remove my debit card?
Go to Deposit on the right side of the homepage. Tap Edit above your list of payment methods.
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Remove your card and tap Done
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