(This article is applicable to countries where OG services are accessible outside the U.S.)
How to deposit using a debit card?
1. Go to Deposit on the homepage. Select Debit Card. |
2. Enter your card details. We accept Visa Debit, Mastercard Debit / Maestro.
You can add up to five debit cards.
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3. Enter the amount you want to deposit | |
4. Review and confirm your deposit |  |
5. Your funds are now deposited in your OG USD Wallet |
How to deposit using Apple Pay or Google Pay?
Apple Pay and Google Pay are payment initiation methods linked to an eligible payment card. Additional terms and conditions imposed by the card issuer may apply.
1. Go to Deposit on the homepage. Select Apple Pay / Google Pay. | |
2. Enter the amount you wish to deposit.
Tap Deposit when you’re ready. | |
3. Review and confirm your deposit, and click on “Apple Pay/Google Pay” when ready. Complete the respective Apple Pay/Google Pay flow. | |
4. Your funds are now deposited in your OG USD Wallet |
What are the deposit* limits?
*Client fiat funds are held and safeguarded in accordance with applicable regulatory requirements
Minimum Deposit Amount | $10 per transaction |
Monthly Deposit Limit | Debit Card: $1,000 per day or higher (varies by user)
Google Pay: $1,000 per day or higher (varies by user)
Apple Pay: $500 per day or higher (varies by user) |
What are the deposit fees?
Payment Method | Fee |
Debit Card* | 0.00% |
Apple Pay / Google Pay | 0.00% |
*Your card issuer may impose additional fees on top of the fee charged by OG. Please contact your issuing bank for more information.
Why am I getting charged in USD instead of my home currency?
As all trading on OG is done solely in USD, all customers are granted access to a single-currency USD wallet.
Do keep in mind that there is a foreign exchange fee that will be imposed by your bank when converting from a foreign currency to USD. This may also be reflected in your bank statement.
Why is my bank charging me another fee for using my debit card?
Some financial institutions may charge a fee for debit card transactions. Please contact your issuing bank for more information.
Why did my transaction fail?
Some common reasons for transaction failure are as follows:
The transaction was not completed in time.
The financial institution that issued your card may have certain risk policies that restrict the use of your card. In such cases, please contact your card issuer for assistance.
Using a credit card via Apple Pay or Google Pay.
How do I remove my debit card?
1. Go to the Deposit screen and select Edit (located above your list of payment methods) | |
2. Click the red button next to your card | |
3. Click Delete |