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Why am I being asked to log in with my Crypto.com account?

Updated over 2 months ago

Your Crypto.com and OG accounts are linked to provide access across both platforms.

If the details you enter match an existing Crypto.com account, we’ll prompt you to log in with your Crypto.com credentials to continue.

Once logged in, you’ll be redirected back to OG to continue onboarding or start trading, if eligible.

What should I do when I see this screen?

  • Tap Proceed to Login

  • Log in using your Crypto.com email

  • You’ll be redirected back to OG automatically

What does it mean when my accounts are linked?

  • You use one set of login details for both Crypto.com and OG

  • Your identity verification is shared across platforms

  • You won’t need to repeat onboarding steps that were already completed

Do I need to create a separate OG account?

  • No. If you already have a Crypto.com account, you don’t need to create a separate OG account.

  • Your existing Crypto.com account will also give you access to OG once linked.

If you don’t recognize the email shown on this screen, please contact us at [email protected] or start a chat at help.og.com.

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