Getting started
What is Rips?
Rips lets you buy collectible cards on OG.com. You can open your card pack digitally, then either sell it back instantly or ship the physical card to an eligible U.S. address.
Four card categories are available: Football, Basketball, Baseball, and Pokémon. Each paid pack contains one card.
Where do I find Rips?
Open the Rips tab in the OG.com app or web. Browse packs by category, or open packs waiting for you under My packs.
Who can use Rips?
Rips is available to eligible U.S. users on OG.com. Your access to certain features within Rips depends on whether you have completed identity verification:
You do not need to verify your identity to:
Buy packs
Open packs
Keep collectible cards for seven days
Sell collectible cards
You do need to verify your identity to:
Deposit cash
Withdraw cash
Ship physical collectible cards to your address
Packs and odds
What card pack tiers are available?
There are six tiers in each category:
Tier | Price |
Rookie | $5 |
Emerald | $25 |
Ruby | $50 |
Titan | $100 |
Legend | $250 |
OG Eternal | $1,000 |
What rarities can I pull?
There are six rarities: Common, Uncommon, Rare, Epic, Legendary, and Mythic. Odds and value ranges for a specific pack are shown on that pack’s Odds page.
My packs
Where can I find my packs?
My packs can be found under the Rips tab.
If you have no unopened packs, you will not see My packs.
Free packs
Where can I find my free pack?
Eligible users who get a free pack can find them under My packs on the Rips tab.
How long do I have to open my free pack?
You have 30 days to rip your free pack after issuance. Otherwise, the free pack will expire and will no longer be found in My packs. OG.com reserves the right to modify the expiry period.
Buying and Paying
How do I buy a pack?
Navigate to the Rips tab
Select a category
Choose a tier and tap Rip for $X
Complete payment
Tap to select a pack
Swipe to rip to reveal your card
Choose Keep or Sell
What are the payment methods?
Your available payment methods depend on your identity verification status.
Status | Available payment methods |
Before identity verification | Apple Pay, Google Pay, debit card, credit card |
After identity verification, if you have enough settled USD Wallet balance to complete the purchase | USD Wallet is the default payment method and will be used for purchases in the OG.com app.
You can change your payment method from the default method to Apple Pay, Google Pay, debit card, or credit card on OG.com web. |
After identity verification, if you do not have enough settled USD Wallet balance to complete the purchase | Apple Pay, Google Pay, debit card, credit card. To use your USD Wallet, make a deposit first. |
After identity verification for users in New York state | USD Wallet only. You will be prompted to add funds if your balance is insufficient. |
If you have completed identity verification, but your USD Wallet is in the process of being set up, you can purchase with Apple Pay, Google Pay, debit card, or credit card.
For users in New York state, you will need to wait until your USD Wallet set up is completed.
Why does my wallet say insufficient funds when I just deposited?
Only settled wallet funds can be used to buy card packs or pay for shipping. Wait for your deposit to settle, or pay with Apple Pay, Google Pay, or a credit/debit card where that option is available.
What happens if my purchase fails?
You will see the message: “Your purchase didn’t go through.” Any charge is refunded to your payment method.
In this case, please try purchasing your pack again.
Why can’t I rip the pack I bought?
Occasionally, a brief delay may occur between purchasing a pack and being able to rip it. Please try ripping again.
Rest assured your pack is safe and will appear under My packs.
Ripping a pack
How do I rip a pack?
Navigate to the Rips tab
Purchase a pack (see “How do I buy a pack?” for details)
Tap to select a pack
Swipe to rip to reveal your card
Choose Keep or Sell
Keep, sell, and the seven-day window
What is the difference between Keep and Sell?
Sell: You sell the card back to our fulfillment partner (Phygitals) instantly at the displayed buyback value provided by Phygitals. Cash is credited to your wallet balance right away. The card moves to the Sold section in your Portfolio.
Keep: You hold the card in My collection, and have seven days to ship it or sell it. If no action is taken after seven days, you are deemed to have accepted the buyback offer presented by Phygitals.
Where do the proceeds from card sales go?
Sale proceeds are credited to your USD Wallet balance. You can make withdrawals from your USD Wallet after completing identity verification.
Can I ship a card after seven days?
No. After the seven-day window ends, the card is sold automatically and will no longer be a part of your collection.
How do I know when the seven days end?
Refer to the countdown timer shown on each card in My collection in your Portfolio.
Portfolio
Where are my cards?
You can manage your cards by going to Portfolio > Rips. You’ll see:
My collection: Cards you are holding
Sold: Cards you sold or that were auto-sold (shown if you have any)
Shipped: Cards you requested to be shipped (shown if you have any)
Any unopened packs can be found in My packs on the Rips tab.
Shipping
Can I ship my card?
Yes, if you:
Have completed identity verification
Are shipping to a U.S. address
Are still inside the seven-day window from when you pulled the card
The card is eligible to ship
You cannot cancel a shipment yourself. Please contact support for assistance.
How do I ship my card?
Navigate to the Rips tab > My collection
Select the cards you wish to ship and tap Ship (you can add up to 100 per order)
Confirm the cards in your shipping order
Add or select a U.S. shipping address
Select a shipping method
Select a payment method
Tap Ship now
Once the order is confirmed, your cards will appear under Shipped. They will no longer be displayed under My collection. Track your shipment in History.
How do I pay for shipping?
For U.S. users outside New York state, you can pay for shipping with your USD Wallet balance, Apple Pay, Google Pay, debit card, or credit card.
For users in New York state, you can pay for shipping with your USD Wallet balance.
Is there tax on shipping?
Tax on shipping depends on the state of your shipping address.
Tax may apply on:
The original pack price of the card (not the card’s current value)
The shipping and handling fee
If your shipping order only consists of cards pulled from free packs, no tax is charged.
If your shipping order comprises cards pulled from free and paid packs, tax may apply to the cards from paid packs.
How do I track my shipment?
Go to Portfolio > Rips > History and tap the Ship entry. The shipping statuses are as follows:
Submitted
Preparing shipment
Shipped (tracking number shown when available)
Delivered
If a shipment shows Failed or Canceled, please contact us at chat.og.com.
Sharing
How do I share a card I pulled?
Tap the “share” icon on the top-right of the screen when viewing your card:
From your Portfolio
Right after you rip
The image you can share will also include a referral code for your friend or followers.