How do I sign up for OG.com?

It only takes a few simple steps to create your account:

1. Tap Sign up on the homepage or og.com/signup

2. Enter your email and tap Create account, or select Continue with Apple or Continue with Google

3. Verify your email address by entering the 6-digit code sent to your inbox

4. Verify your mobile number by entering the 6-digit code sent to your phone

5. Submit and confirm your full name, date of birth, and last four digits of your Social Security number (SSN).

These steps help us comply with regulations and securely verify your identity. If we cannot verify your identity with the above, we may ask for:

What happens after I submit?

Your account will show one of these statuses:

Verification Pending: Your application is under review. This can take anywhere from a few hours to a few business days, depending on your country of application, nationality, and document quality. If your status does not update after 3 days, please reach out to us at [email protected]. Please do not send us any unsolicited personal information (e.g., pictures, scans, PDFs, etc.).
Verification Incomplete: An issue was found with your submission. Tap Resubmit in the app to try again. If the issue persists after 2 to 3 attempts, please reach out to us at [email protected].
Verification Approved: You're all set. Depending on your region, trading access may take a moment to activate after approval.

If you encounter any difficulties, please reach out to us at [email protected] or start a chat at chat.og.com.

This document is a translation of its English version. In case of conflict, the English version shall prevail.